Billing, Cancellation, and Refund Policy

PapaShield Premium is billed either monthly ($9.99/month) or annually ($59.99/year), your choice. A subscription renews automatically at the same rate and billing cycle you chose, for as long as it stays active.

You can cancel your subscription at any time before the next renewal date. When you cancel, your Premium access stays available until the end of the period you already paid for, and you will not be charged again after that. Cancelling does not delete your saved data.

PapaShield Premium is a low-cost digital subscription, and payments are non-refundable once a billing period begins. This is because you are billed for access to that period, not for a physical product, and cancelling stops all future charges immediately. We do not offer partial refunds for unused time in an already-paid period.

The only exceptions are: a duplicate charge, a billing error on our part, a refund required by law, or a refund required or approved by our payment processor's own policy. In any of those cases, contact [email protected] and we will review it promptly.

Support PapaShield payments are voluntary and separate from any subscription - they do not activate Premium access. They simply help keep the free tools available. Support payments are generally non-refundable, except for a duplicate payment, a billing error, a legal requirement, or applicable payment-provider policy.

For any billing question, contact [email protected]. Once a payment provider is selected and connected, you may also be able to manage your billing directly through that provider's customer portal.